Overall, there is a good level of customer service provided by all of the operators. All provide live chat 24/7, and with the exception of InterCasino, support is also available by phone round the clock. It’s worth noting however that calls to Mr Green and Betfair will be charged at standard UK rate, where as the other casinos provide their phone service free of charge. Email queries were responded to within 24 hours by all operators, with 888casino leading the way with the fastest replies to my questions. All the operators also provided an additional customer support channel, from on site contact forms, to Skype.
It does not come more perfect than 60-year-old fertilizer salesman Fred Craggs from Yorkshire, UK who won £1 million from a small 50p bet. Craggs placed an 8-fold accumulator with William Hill and his selections came from horse race meets scheduled across the globe. Bizarrely, Craggs was not even aware he had become a millionaire until he visited the same bookmaker to place another bet.
Compared to most online industries, casinos are relatively unregulated. The industry relies on a purely capitalist form of self-regulation that stems from the affiliate-style advertising used to promote various casinos. However, these measures do not forcibly prevent fraudulent casinos from engaging in stall tactics or nonpayment; they merely serve to guide players to sites with a clean history.
Mary found her calling when she discovered mobile casinos on her commute to work one day, 5 years later and now she's a professional online gambler. She swapped the long London commutes for the opportunity to work from home, still making the big bucks as well as being able to renovate her house. The master of multitasking, Mary's advice on mobile casinos and how to best take advantage of their perks & bonuses is second to none.
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